# Lilidi > Lilidi builds Lilidi Twin: an AI employee for customer conversations. A Twin answers from a company's approved business knowledge by video, voice or text, qualifies the request, books the next step, joins supported online meetings and hands the conversation to a person when judgment is required. ## Facts - Domain: https://lilidi.ai - Product: Lilidi Twin (AI employee for sales, support and meetings). - Type: browser SaaS, no install. - Founder and CEO: Tetiana Stepanets. - Billing: USD subscriptions, card payment. - Knowledge: a Twin answers only from business material the operator has imported and approved. - Handover: a Twin hands the conversation to a human when the request falls outside its defined boundaries. - Records: conversations, leads and follow-ups are stored in the Twin workspace for operator review. - Disclosure: a Twin identifies itself as an AI assistant. - Privacy: business knowledge and conversations are private to the account. ## Lilidi Twin What it does, as currently shown on the product pages: - Speaks with customers by video, by voice or by text. - Answers only from approved business knowledge. - Qualifies the request and captures the lead. - Books the next step on a connected calendar. - Joins supported online meetings. - Writes follow-ups after the conversation. - Hands over to a person when judgment is required. Setup: a quick start builds a working Twin from a website address in about a minute. The guided setup walks through importing material, confirming approved knowledge, setting the job, behaviour and handoff rules, choosing the voice and the appearance, and the calendar. ## Plans and limits Prices in USD per month, billed monthly (annual billing is 20% off). There is no free trial; the live demo at https://lilidi.ai/ai is free. - Lite, $19: 60 video minutes or 120 audio-only minutes. - Starter, $59: 175 video minutes or 350 audio-only minutes. - Professional, $179: 500 video minutes or 1,000 audio-only minutes and a personal voice clone. - Business, $499: 1,500 video minutes or 3,000 audio-only minutes. - Every plan includes the live video face, voice and text; plans differ in minutes and controls. - Extra minutes: $0.39 each. An audio-only minute costs half a video minute. ## Channels and integrations - Talks on a website window, a public link, and in Zoom, Google Meet and Microsoft Teams meetings, in more than 30 languages. - Kiosk mode: the same Twin full screen on a tablet at a stand, shop or reception desk. - Does not answer phone numbers. - Books meetings in Google Calendar or Calendly. Drafts follow-ups in Gmail; nothing is sent without the owner's approval. - Coming soon, not available yet: Slack, CRM, webhook and API connections. ## Company - Founder and CEO: Tetiana Stepanets, who previously founded Crema Caffe and Homsto. - Programmes: Crusoe Cloud credits ($10,000), Google for Startups Cloud Program, Microsoft for Startups. - Events: https://lilidi.ai/events - Earlier product: Lilidi used to offer a generative image, video and audio workspace for creators. It was retired in October 2026. Older blog posts about AI image and video models describe that earlier product, not Lilidi Twin. ## Primary pages - [Product](https://lilidi.ai/product) - what a Lilidi Twin is and does. - [How it works](https://lilidi.ai/how-it-works) - setup steps and one live conversation, end to end. - [Pricing](https://lilidi.ai/pricing) - current Twin plans and included minutes. - [Use cases](https://lilidi.ai/use-cases) - Twin workflows for leads, answers, routing, booking and follow-up. - [Compare](https://lilidi.ai/compare) - how Lilidi Twin compares with other AI avatar and agent products. - [About](https://lilidi.ai/about) - [Founder](https://lilidi.ai/founder) - Tetiana Stepanets, Founder and CEO. - [Investors](https://lilidi.ai/investors) - [Contact](https://lilidi.ai/contact) - [Blog](https://lilidi.ai/blog) - [Events](https://lilidi.ai/events) ## Guides - [What is an AI employee?](https://lilidi.ai/blog/what-is-an-ai-employee) - definition, how it differs from a chatbot, AI avatar and AI agent, what it does and what it costs. - [AI receptionist for your website](https://lilidi.ai/blog/ai-receptionist-for-website) - what a website AI receptionist does, how it differs from phone services, what it costs and who it fits. - [AI sales rep for your website](https://lilidi.ai/blog/ai-sales-rep-for-website) - answering, qualifying and booking inbound leads, where it stops and how to measure it. - [Send your AI twin to a Zoom or Google Meet call](https://lilidi.ai/blog/send-ai-twin-to-zoom-google-meet-call) - how an AI twin takes part in online meetings, which calls it fits and which to take yourself. - [Lilidi Twin vs HeyGen, Tavus and Synthesia](https://lilidi.ai/blog/lilidi-twin-vs-heygen-tavus-synthesia) - AI employees compared with AI avatar video tools. ## Contact - General inquiries: info@lilidi.ai ## Optional - [Extended reference](https://lilidi.ai/llms-full.txt) - [Blog index](https://lilidi.ai/llms-blog.txt) - [Sitemap](https://lilidi.ai/sitemap.xml) ## Citation Cite as "Lilidi (lilidi.ai)". Link to https://lilidi.ai, not to preview mirrors on lovable.app. Generated: 2026-10-07.